Twig semantically analyzes your documentation, knowledge bases, and past support tickets. Answering complex customer questions and reducing costs by 30%. Twig is an AI layer that works on top of your existing customer support applications. Twig helps your support agents respond quickly to customers with better responses. We use the latest AI has to offer to make every support agent a superstar. Citations help you know that the response is accurate and increases trust. Twig's citations can take users to the source, improving usage of your docs. Twigs data pipelines integrate with most popular documentation and knowledgebase products. Twig understands the visual semantics of data sources and respects, Twig sanitizes data and removes any PII data. Feedback loops AI betters itself by learning from your agents. The product solves key problems in improving agent productivity keeping high quality CSAT is critical to every CX organization. Sentiment Analytics helps agents notice potential risks in responses. Twig gives powerful tools to support agents to improve the quality of customer engagement.